Unlimited Telephone support > You can call us for help or advice anytime during business hours. You can call as much as you need to. There is no limit to the amount of support we will give you. It's all included in the price. We offer total support.
You get to talk to real people whenever you want, to solve problems, or just chat about your IT issues. We don't use annoying call centres - you get straight through to an engineer in the support team.
Unlimited Remote Support > You'd be surprised how many problems can be fixed remotely. We have simple methods for accessing your systems securely from our offices.
Using these remote access techniques, we can show you how something works on your own screen, or fix it in the background, while you continue working.
We find that a large percentage of issues can be resolved in this way. There is no limit to the amount of remote support we do - it's all included in the support package.
And if we can't fix the problem remotely we'll come to you.
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